During the Halloween, I sent a mail with a Lv80 heavy pants armor got from MK chest to my brother. The name I sent to was his current character’s name, not his account.
After mail sent successfully, the mail disappeared. My brother did’t receive any mail I sent and I also did’t receive a return mail.
After that, I sent another test mail to him by his character’s name, the result is the same – he got nothing. (btw, his mailbox is not full)
Does anyone know why? And how do I get back the item ? I wrote a bug support in game, but I have not gotten any response in these days.
Thanks for reading.