Hello!
I was writting about my friend ticket. My friend account has been hacked. He had already written to you twice, received only one answer, of course, he answered for it, Now he asked me to be ask you becouse he is waiting for your answer and he is very worried about it . Can you say anything about this ticket or anything you do with this case, Have he any chance to recover it ?
Ticket number: 535940
Sorry my English is not good, the text translated by Google.
Thank you very much
Regards