Guild Wars 2

Just got an email that my account is fixed. I will check it out later tonight.

What did you do to get helpful response from support?

I’m battling same issue for exactly a month now.

First I had bot response but after wait of 8 days (it was close to launch so I can understand that) I was asked for my both accounts information which I send right away (replying to e-mail as stated in message I received). And then I was just waiting and waiting and waiting. So I decided to look into support side only to realize my ticket was closed without response or any provided reason. It’s indeed all fun and games with ANET.

I then made another ticket (I can’t reopen existing one) explaining situation with FULL history from previous ticket attached. And what I get for answer (after seven days)?

"
Response Via Email (GM Wyrtas)

1. Sign in to your Guild Wars 2 account at https://account.guildwars2.com.
2. Click Link Accounts on the left-hand side.
3. Enter your original Guild Wars account name and password exactly as you would if you were logging in.
4. Click the Link Account button.
5. Click OK.
"
I really thought my problem is solved so I was trying to find sense in this answer for like a minute before I realized I was handled generic answer so maybe I just buzz off.
If GM Wyrtas is a real person he must been really tired and full of hate for customers. You showed me my place. I’m just another MMO-kid with stupid problems.

I don’t want to send another response because I’m not sure I have any patience left. Seriously I am a calm guy and I understand a lot. But this is not just overworked support. Last time I had such problems it was with my post communism telephone company. And that just makes me sad.

Edit: My issue was fixed withing 12 hours since this post. That’s a way to go and I appreciate it.