Guild Wars 2

My Problem is:
I cant play because I have to change my password,
but I cant. It always tells me that my new password is too short even if it
is 20 characters long.
Also I think i don’t have the Activation code any longer, but i can log into my account.
So please FIX the password change OR make the password change OPTIONAL.
I cant play because I cant reset my password which is the ONLY way to get around your mistake.

I dont have the Key i think
Do i have to search it or can i look them up?
Becouse I have access to my account but cant reset passwort…
Also i cant change it it still says your password is shorter than 8 letters.
Even if I type auzgfbaleriuhlasghialirghlaerig it still says that