Showing Posts For Pelonis.3825:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Pelonis.3825
Hi! I am writing on behalf of my husband’s account and this is in regards to Incident no. 121117-003518. After 2 days of play his account was suspended and received error code 45:6:3:2114 when attempting to log on. He sent a support request questioning as to why it was suspended. Alan from Support Billing team contacted him and asked to provide the following: Invoice ID from PayPal and the billing zip code or postal code and the last 4 digits of the PayPal card. My provided all of the information and it has been 4 days since then. He has had no contact from them at all. Please help!
Ticket# 121120-002749
(edited by Pelonis.3825)