I’m posting this on behalf of a friend (Kaeam.8107), who is currently unable to access his account:
“Ticket is 887704:Hacked account
Haven’t been contacted after the ticket was escalated for further assistance by Martin from the support team. Have tried to send more information by replying to said email, but no idea if the information was added to the ticket.
Have also sent ticket 892653, which is related to 887704 and should thus be merged.
Would appreciate if the issue was resolved as soon as possible due the nature of the issue.”