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Login issues after 12/23 Build [merged]

in Account & Technical Support

Posted by: PhoenixFlare.3714

PhoenixFlare.3714

Well, it seems that whatever was sacrificed to the Six Gods after my last report went well and the launcher managed to update the game build to Gw2: 27836. I’ve just logged into Lion’s Arch and all is good.

I didn’t use the VPN and had the -assetsrv command line argument when I started the launcher that made it patch (now removed per instruction).

Thank you for all the hard work, ArenaNet, and have a very Merry Wintersday!

I mean, Christmas.

Login issues after 12/23 Build [merged]

in Account & Technical Support

Posted by: PhoenixFlare.3714

PhoenixFlare.3714

So So sorry. The team chanted some arcane incantations and sacrificed a small skritt to the six gods. Could you please try again to follow the instructions I posted a bit ago?

Hi Gaile, I tried using the command line argument, but it seems to cause Error 58 instead and removing it doesn’t seem to help any (or maybe the login server is just down when I try it). Could you ask the team to try with a dolyak sacrifice this time? :p

Thanks for the hard work for you and the team, by the way, even if it hasn’t really solved it for some others.

Login issues after 12/23 Build [merged]

in Account & Technical Support

Posted by: PhoenixFlare.3714

PhoenixFlare.3714

Hi, I just tried and it still doesn’t seem to be working for me, unfortunately. The issue is as Mizstik described. As per the previous post, I’m connecting from Singapore.

Reading the posts, it seems like a game version issue and the launcher was trying to patch but not doing it (at least for me). On options, my game version is Gw2: 27495. Disconnecting and reconnecting my network didn’t help force the patch (I’m on campus connection). If I need to download the VPN to fix this, I could do that, though I’d prefer a more official solution if possible.

Thanks for the fast responses, Regina and Gaile, and I’m happy for those that can again play the game.

Edit: I’ll have to try any potential fixes when I come back later – going to work now.

(edited by PhoenixFlare.3714)

Login issues after 12/23 Build [merged]

in Account & Technical Support

Posted by: PhoenixFlare.3714

PhoenixFlare.3714

Unfortunately, I’ll echo this issue on my side as well – got past launcher into the character select screen only to crash a few moments after selecting “Play”. Never had much technical issues that couldn’t be solved, but this is rather beyond me. ^^

Tried -repair and lowering graphics to “Best Performance” as well, didn’t help any. I’m loading on Gandara (EU) from Singapore, hasn’t had any big problem until this one. Doesn’t seem to be a widespread issue seeing as some of my guild mates are playing without any problems (dungeons and World versus World).

Using -maploadinfo command line argument, it seems that loading went well until STATE_MODELS_STREAM before it crashes. Reproducible for two of my characters that are loading either to Black Citadel or Lion’s Arch.

(edited by PhoenixFlare.3714)