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Feedback: Guild Wars 2 Mac 64-Bit Client

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Posted by: PiXY.6841

PiXY.6841

It’s so smooth!

I’m still running in 1440×900 but upped all the other settings. It is much smoother and I generally get more FPS with higher settings with that update! Only time will tell if the pesky keyboard bug is gone.

I just tried it in Verdent Brink and I still get texture flickering on the leaves but it improved and got less.

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
3,3 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel Iris Graphics 550 1536 MB

Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: PiXY.6841

PiXY.6841

One more log… Does it still make sense to post the logs? The error is always the same…

2017-08-31 16:10:31.898 GuildWars2[3461:557247] GetCurrentInputSourceKeyboardProperties detected invalid keyboardLayout inputSource=<TSMInputSource 0x7faf100853f0> Unknown Input Source: (kind=NULL)

Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: PiXY.6841

PiXY.6841

It is important to switch out of the game once and back to the game to get log output. Otherwise the log stays clean. However, once you do that you’ll get nice errors!

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Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: PiXY.6841

PiXY.6841

The keyboard bug is great. It keeps me from playing on end and helps me have a healthy life. Thank you <3

Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: PiXY.6841

PiXY.6841

I’m having the keyboard lock out problem as well. It usually freezes within an hour of playing but has been a lot more random lately ranging from 4 hours of uninterrupted play to trying a story mission 4 times because it locks within 10 minutes of logging in. For some reason, my f1, f2, etc. keys still work as do my shift keys. I have a 2015 macbook pro with decent specs so otherwise things run fine but with the bug I can’t effectively play long without having to stop either out of frustration or defeat.

Please see the instructions by Jon on how to help them debug this problem:

Okay. We think we have a bead on what is happening with the keyboard, though it’d be good to get some confirmation from some of you.

Open Terminal, and run the game via command line. If installed in the default location, this would look like:

open /Applications/Guild\ Wars\ 2\ 64-bit.app/Contents/MacOS/GuildWars2

This will open a second Terminal window that will fill with text as the game runs. Play the game as per normal until you encounter the bug. Quit the game. Once the game is shut down the Terminal window should have a final line saying “[Process completed]”. If you could save the entire log from this window and post it that would help us confirm our suspicion and get us one step closer to resolving this frustrating bug!

Saving the log:

  1. ?A (Edit > Select All) will select the contents of the window
  2. ???C (Edit > Copy Special > Copy Plain Text) will copy the now selected contents
  3. Open TextEdit or your favorite text editor
  4. ?V (Edit > Paste)
  5. Save the file
  6. Reply to this thread with the file as an attachment

Thank you!

EDIT: I had the bug myself as well now. I checked the console to make sure that there are errors but only found the empty path warnings. I tabbed back into the game and clicked some keys. Tabbed back out and found the ‘detected invalid KeyboardLayout’ errors. Hope that helps!

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(edited by PiXY.6841)