Showing Posts For PiXY.6841:
One more log… Does it still make sense to post the logs? The error is always the same…
2017-08-31 16:10:31.898 GuildWars2[3461:557247] GetCurrentInputSourceKeyboardProperties detected invalid keyboardLayout inputSource=<TSMInputSource 0x7faf100853f0> Unknown Input Source: (kind=NULL)
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It is important to switch out of the game once and back to the game to get log output. Otherwise the log stays clean. However, once you do that you’ll get nice errors!
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The keyboard bug is great. It keeps me from playing on end and helps me have a healthy life. Thank you <3
I’m having the keyboard lock out problem as well. It usually freezes within an hour of playing but has been a lot more random lately ranging from 4 hours of uninterrupted play to trying a story mission 4 times because it locks within 10 minutes of logging in. For some reason, my f1, f2, etc. keys still work as do my shift keys. I have a 2015 macbook pro with decent specs so otherwise things run fine but with the bug I can’t effectively play long without having to stop either out of frustration or defeat.
Please see the instructions by Jon on how to help them debug this problem:
Okay. We think we have a bead on what is happening with the keyboard, though it’d be good to get some confirmation from some of you.
Open Terminal, and run the game via command line. If installed in the default location, this would look like:
open /Applications/Guild\ Wars\ 2\ 64-bit.app/Contents/MacOS/GuildWars2
This will open a second Terminal window that will fill with text as the game runs. Play the game as per normal until you encounter the bug. Quit the game. Once the game is shut down the Terminal window should have a final line saying “[Process completed]”. If you could save the entire log from this window and post it that would help us confirm our suspicion and get us one step closer to resolving this frustrating bug!
Saving the log:
- ?A (Edit > Select All) will select the contents of the window
- ???C (Edit > Copy Special > Copy Plain Text) will copy the now selected contents
- Open TextEdit or your favorite text editor
- ?V (Edit > Paste)
- Save the file
- Reply to this thread with the file as an attachment
Thank you!
EDIT: I had the bug myself as well now. I checked the console to make sure that there are errors but only found the empty path warnings. I tabbed back into the game and clicked some keys. Tabbed back out and found the ‘detected invalid KeyboardLayout’ errors. Hope that helps!
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(edited by PiXY.6841)