Random black screen &GAMECRASH every 5-20mins
in Account & Technical Support
Posted by: Pikachews.1950
in Account & Technical Support
Posted by: Pikachews.1950
Just a quick update that Vuziiness Suggestion appears to have worked! I have been playing for about an hour now without any black screens, I will update again if the problem persists, but for now seems to be solved, THANK YOU!
in Account & Technical Support
Posted by: Pikachews.1950
Tried Disable Port Scan and DoS Protection on my netgear router…. and the -windowed thing… still getting the random black screen periodically. :l any more suggestions Anet??
in Account & Technical Support
Posted by: Pikachews.1950
First of all I have no idea what you mean , as in how to do this test,
Secondly, My PC is only a month old how is this even possible?? when everything else including FF:realm reborn works perfectly?
can you please try to explain to me
in Account & Technical Support
Posted by: Pikachews.1950
Ok so this is still happening…
Black screen with cursor and back ground music.. every 5-30 minutes randomly.. I have to close the game and re-open to resume playing.
Everything else works fine, other games work perfectly (but I want to play this game >:O )
it is only the game client that goes black, the rest of the PC is perfectly fine.
I’ve checked my temperatures of CPU, GPU ect. it is not an overheating issue.
I’ve updated all drivers on my GTX 770 graphics card, even tried beta drivers, and clean re-install of drivers.
I’ve turned off firewall
I’ve adjusted settings in Nvidia control panel
I’ve run as administrator
I’ve changed compatability of gw2.exe
I’ve tried re-installing
I’ve tried installing from a hard drive and updating
I’ve tried repairing
I’ve tried changing settings in game to lower / different qualities
I’ve checked my ISP and made sure everything is fine .. which it is.
I am beginning to think this is not a problem on my end… please find attached, error report thingo
the program always pops up with a “are you sure you want to run this?” administrator message, which I always press yes to. .. don’t know if that means anything.
Official Help would be appreciated since I’ve sent in a support ticket twice already about this issue!
Ok so every other program on my brand new recently built gaming PC works beautifully, no lag, no DC no issues in anything else except for this game [so far].
It will just randomly go to a black screen and I will have to close the client … or it will just randomly black screen and close… This happens roughly every 5-20minutes and is becoming very frustrating when in the middle of storyline quests etc. :l
Any help appreciated!! I’ve tried the Nvidia thing mentioned on the main tech page, I’ve lowered the games graphics, I’ve made sure my graphics drivers are completely up to date
I have no idea what the issue might be… because as I said it doesn’t happen in any other game!
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