Showing Posts For Premixed.4567:
Thanks, I’ll reply through email.
[Incident:130304-000546]?
I just tried to submit a ticket to change my email address / account name as per instruction on these forums. I am pretty sure the email is verified.
I got this Auto response:
“IMPORTANT: YOU WILL NOT RECEIVE AN ADDITIONAL RESPONSE TO THIS E-MAIL UNLESS YOU UPDATE YOUR QUESTION.
At times, there is a delay on e-mail verification codes to Hotmail® / Live® / MSN® addresses. During these times, it can take up to 48 hours for an e-mail verification code to arrive.
If you are not receiving your verification code and are contacting us from a Hotmail® / Live® / MSN® address, the fastest solution is to try using an e-mail address that is not provided by Hotmail on your account.
You can also try adding support@ncsoft.com to your list of safe senders, though this isn’t always helpful.
If you do not change the e-mail address on your account, you can expect to receive your e-mail verification code within 48 hours.”
I cant seem to log into the support page with my normal log-in.
I am so confused about what is going on here, I just want a simple email change…
Maybe they are confusing GW1 with SWG (Star Wars Galaxies)