Guild Wars 2

Madeline.4815:

Any luck yet, Prop?

Have you tried switching inputs for whatever kind of hook up your using? DVI, DSUB, whatever?

Sometimes maybe an hard unplug will cause the game to recognize the second gpu.

Hmmm… Wish I could help more. Crossfire issues really get on my nerves when they arise.

Also, I’m not certain if you mentioned it, but are you running multidisplays?

I tried replugging the monitors and card in. Switched cables. Nothing works. Figured it wouldn’t because the 2nd GPU works fine in other games.

Oh and no multidisplay — just one monitor.

Swordbreaker.2581:

Anyway heres the page I found some of those suggestions I gave you on http://forums.guru3d.com/showthread.php?t=340914

It appears one guy said the card was rather long and weighted heavier on one side and it actually was loose at one end. The disabling and re enabling of the 2nd gpu worked for one guy in the device manager. Let me know if you get it working with any of those suggestions.

Catalyst AI is turned on — plus I have uninstalled CCC several times trying different versions of it (the one installed right now is latest version w/ latest CAPs)

As for the device manager fix — I tried that. No effect. Didn’t think it would because the 2nd GPU comes on for other games.

Swordbreaker.2581:

When you run gpu-z , does it show that while you are running GW2, that it is at pci-e 3.0 x16 @ x16 or pci-e 3.0 x16 @ x1?

“PCI-E 2.0×16@x16 2.0”

Madeline.4815:

A shot in the dark, but worth a try… Download the latest caps 12.11cap1 I think, install if you haven’t already. If you have, just go to c:\program files (x86)\ati tech\application profiles\

Copy the atiapfxx.blb

then go to c:\windows\ Paste that file in the system32 and also the sysWOW64 and replace the matching file there.

It fixed a bunch of crossfire issues for me in a number of games while using 12.10 and also the 12.11 beta 1-8’s.

Something about not updating the App profiles or something.

Worth a try I suppose.

Thanks for the advice, but it didn’t have any affect on fps.

Zagerus.8675:

My second GPU shows 0% usage in MSI Afterburner also with GW2 minimized with the first GPU hovering at 1-3% usage. It is very odd that one of your GPU’s is running at 99% while you are at the desktop. May I ask if this is everywhere in the game that you get 8 FPS or just places like Lion’s Arch? Skyrim is a DX9 game so that tells me that if crossfire works there it should work with GW2 for you.

I get low fps everywhere, not just Lion’s Arch.

I don’t get it either.

Salvateon.6320:

I Have the same problem with Duel graphics i have AMD Radeon 6620G + HD 7450M. I think i read somwhere that both graphics card do not run on DX9 game but only one DX10 games onwards. This is true because i use both graphics cards on Total war: Shogun 2 and battlefield 2/3 which have both DX11 support. Not sure if this is what you mean though.

It’s quite possible you are right. There have been many posts asking why there is no DX11 support.

Most games support DX11…which is why this isn’t a problem on most games.

Swordbreaker.2581:

Have you run msi afterburner on screen display to confirm both gpus were not being utilized?

You can see it in the attachment about 7 or 8 posts above this one.

Menetil.1930:

The game is broken end of story, ive given up trying to adjust my performance, its pointless. They could at least give us some information about what they are thinking to do about it.

Sadly, I believe you are right. The only information I get is that I am using Windows 8, so they can’t help me.

I am very disappointed in Anet and expected much more.

I hope they solve these issues soon, or at least provide detailed & honest information about what is being done to fix these problems.

Swordbreaker.2581:

Also what area is your fps testing from? Cities? WvW? Pve by yourself or in a bigger DE?
Also what motherboard are you using?

I have already downloaded latest Application Profiles from AMD.

I’ve tested it in several areas — very little difference in FPS — Lion’s Arch drops only maybe 3-5 fps when compared to a minor fort/city. Have not even bothered to try with WvW. Average is around 12-14 fps.

Using a ASUS Rampage III Extreme mobo.

Swordbreaker.2581:

Actually a 5970 is a single gpu card. A 5990 would be a dual gpu card.

Sorry, but that’s not correct. The 5970 is a dual GPU card.

http://graphics-cards-review.toptenreviews.com/ati-radeon-hd-5970-review.html

TommyP.6924:

disable crossfire. I got a very large FPS boost my disabling crossfire. From my understanding GW2 is not optimized for crossfire.

I’ve tried disabling crossfire, but it does not seem to make a difference. Even tried running it in windowed mode to make sure only 1 GPU would be activated.

It might be a little different for a 5970 because its one card and two chips with built-in crossfire.

kirito.4138:

You are running Windows 8, there might be driver related issues with ATI catalyst? Tried different drivers yet? Do other games utilize both GPU in xfire?

Something is wrong if your CPU usage if its only 6% on a quad core/HT corei7 960, it should be using more like 30% when running GW2

If tried to go back to previous drivers of Catalyst as well as using the most updated version. None of them make a difference. Other games — such as NFS, SWTOR, Skyrim utilize both GPUs. I have even tried making a custom catalyst profile forcing Crossfire, but it doesn’t work.

As for the CPU at 6% that’s when its minimized — but a core i7 should have 0 problems running GW2. I think it has to be something to do with the 1st GPU maxing out and the 2nd GPU having 0 activity.

More evidence that GW2 is not optimized for multiple GPU card like my 5970.
- Crossfire IS enabled.
- Power Supply is 1000w — more than enough for 2 cards much less 1.
- Card is correctly bussed at PCI x16.
- GW2 is running in Full Screen mode, not Windowed
- On “Best Performance” Preset, FPS is around 15-18 in a mostly abandoned minor city.
- This performance on my specs (post above) is Laughable. Laughable. Laughable.

Also notice CPU is at 6% capacity with GW2 running — usually it goes from around 6% – 8%.

And for those who like the CPU overclocking, clearly my system should run GW2 without the need to overclock. However, just for kicks, I tried a OC at 3.6 and 3.85. No change in FPS whatsoever.

I know that there have been many forum threads about this already, but I’m getting desperate, and I hope someone can help me out.
Here are my specs:
Windows 8 Pro, 64-bit
ATI Radeon HD 5900 Series (5970 I believe)
Intel Core i7 Processor @ 3.2 GHz
12 GB RAM
I am pulling 2 – 8 FPS on Best Quality/Appearance, 8 – 12 FPS on Auto-Detect, and ~20 FPS on Best Performance. On games such as Skyrim and Crysis 2, I can pull 50+ FPS (usually in 60’s) on max graphical settings.
I have tried numerous fixes already, including:
- Disabling Hardware Acceleration
- Disabling Crossfire
- Disabling CPU OC’ing (though I thought that would boost FPS)
- Turning off Anisotropic Filtering and Anti-Aliasing
- Doing a clean install of AMD Catalyst & using latest drivers (12.10 I think)
- Made sure GPU was running at x16 speeds in the PCI slot (not x4)
GW2 Support will not help since I have Windows 8 — even though there are numerous people saying GW2 is performing great on W8.
There are also attached files from the GW2 Test, HijackThis log, and NetworkDiag log.
Any help/advice you can give is greatly appreciated!

Ashley Segovia.8276:

@*Nova* – You’re most welcome! In regards your question concerning that thread, this is difficult to answer as I am not on the Development Team and so I don’t have any information on what was done with this information. This was, however, a good opportunity for us to get an idea of what sort of system setups were experiencing this issue and what sort of framerate these players were getting.

Unfortunately the best way to really assist players with these issues is one on one so that we can really narrow down any possible cause and have more ground to stand on as evidence that this is absolutely not a system related issue.

More evidence that GW2 is not optimized for multiple GPU card like my 5970.

- Crossfire IS enabled.
- Power Supply is 1000w — more than enough for 2 cards much less 1.
- Card is correctly bussed at PCI x16.
- GW2 is running in Full Screen mode, not Windowed
- On “Best Performance” Preset, FPS is around 15-18 in a mostly abandoned minor city.
- This performance on my specs (post above) is Laughable. Laughable. Laughable.

Also notice CPU is at 6% capacity with GW2 running minimized— usually it goes from around 6% – 8%.

And for those who like the CPU overclocking, clearly my system should run GW2 without the need to overclock. However, just for kicks, I tried a OC at 3.6 and 3.85. No change in FPS whatsoever.

Propeller.5264:

I know that there have been many forum threads about this already, but I’m getting desperate, and I hope someone can help me out.

Here are my specs:

Windows 8 Pro, 64-bit
ATI Radeon HD 5900 Series (5970 I believe)
Intel Core i7 Processor @ 3.2 GHz
12 GB RAM

I am pulling 2 – 8 FPS on Best Quality/Appearance, 8 – 12 FPS on Auto-Detect, and ~20 FPS on Best Performance. On games such as Skyrim and Crysis 2, I can pull 50+ FPS (usually in 60’s) on max graphical settings.

I have tried numerous fixes already, including:
- Disabling Hardware Acceleration
- Disabling Crossfire
- Disabling CPU OC’ing (though I thought that would boost FPS)
- Turning off Anisotropic Filtering and Anti-Aliasing
- Doing a clean install of AMD Catalyst & using latest drivers (12.10 I think)
- Made sure GPU was running at x16 speeds in the PCI slot (not x4)

GW2 Support will not help since I have Windows 8 — even though there are numerous people saying GW2 is performing great on W8.

There are also attached files from the GW2 Test, HijackThis log, and NetworkDiag log.

Any help/advice you can give is greatly appreciated!

I waned to repost this…this is the very first post on the thread.

Awesome specs.
Horrible performance.
Still no fixes.

I really would like to play this game…

Got my TP items and mail tonight. Works.

Nicolle Rodgers.4926:

We are working on the issues with the Gem Store and Trading Post, please be patient.

https://www.facebook.com/GuildWars2/posts/10151215829084209

Thanks for the quick reply!

Does this apply to mail items as well?

Sold a couple items overnight (it even says they were sold in the “Item’s I’ve Sold” tab), but have yet to recieve the money for said items.

In addition, any mail that I send is not being recieved by the other party, and mail that is being sent to me is not being recieved by me.

Ashley Segovia.8276:

Hi ben – There are a very large number of variables that could be contributing to low FPS. To eliminate some of those possible variables, I’d recommend taking a look at this sticky post to see if anything on the “checklist” helps your in game performance.

https://forum-en.gw2archive.eu/forum/support/tech/FPS-and-Performance-based-issues-1/first#post338300

If you’ve tried all of these steps and nothing seems to work please let me know because 4 FPS is a bit concerning.

I believe I have found a problem regarding multiple GPUs — even with Crossfire enabled, GW2 does not appear to be taking advantage of the 2nd GPU while maxxing out the first.

In addition, I double checked my Bus Interface for the Graphics Card, and it is indeed loaded at x16.

Aspar.7285:

Rampage, i didn’t really want to embarrass you, because it is not my goal and not in my nature to take advantage of ppl’s ignorance, i usually try to help, but when someone is so stubborn and on top of that, offensive as you i will just point the obvious and think to stop this pointless discussion with you. It is bellow my level after this point.

1. The guy said he got the fps drop after the patch. After all you wrote, i am far from the idea, that you have knowledge about such a complex area as game development, but do you know what FOV is? Because that got changed in last patch, and this single change can lead to fps drop. Why? I won’t bother explain you. At this point it seems futile.
In no way i said his processor is the main and exact reason for this particular fps drop, but it is a weak point in his system, and if something in the game is changed/added/buffed, this weak point could lead to lower FPS.
The point about the CPU is a general one, as AMD cpus are poor for gaming, and on top of that, many ppl with AMD chips are having problems with getting good FPS from the game in general.
2. Of course it is relevant. Having the OS and the game on the same hard, when you don’t have a fast hard, or at least enough ram to turn off swap file is bad. Improving on this can help remove/lower micro-stutters and fps drops in newly loaded areas.
3. When i read what you wrote, i actually thought if there is any point in responding to you, but you are so pathetic in pretending you know everything, which i don’t really care about, but what is bad in the whole situation is you think you know about other ppl too, ppl you don’t even know a single bit about.
So…news flash…“hardware expert”, you can have 6 GB in dual channel mode.
Oh…i forgot you know all about HW…right…right? Other ppl don’t, but you know it all.
4. Overclocking the CPU for this game is THE BEST you can do to increase your FPS if everything else is ok. I have overclocked the PC of every single person i know, that plays this game, and they all have a HUGE boost in performance, simply because this game is notoriously CPU bound.

So far, you haven’t proven or shown a single reason for anything, besides embarrassing yourself, showing your lack of knowledge on stuff you claim you know.
Want me to explain you how to set up your PC in dual channel mode with 6GB, once again?

This particular discussion with you is closed for me as now it is clear it has become pointless and with a doubtful positive outcome.
I am going over to the neighbour’s girl to set up her PC with 6 GB ram in dual channel mode
Be fine and have fun.

Hi, I saw your last post, and I just wanted to mention a couple of things.

I agree with you about your points on FOV (which is why you have 5 times more fps when staring at a wall then actually playing) and on AMD CPUs (which are only good for multimedia PCs in my experience — not very good for gaming).

While I see your point about the hard drives, I have tried playing on both my SSD (where my OS is installed) and on a separate HDD. There is 0 change in FPS performance. Maybe it’s just my computer, but to me it made no difference where the game was installed. (My HDD is relatively new and has 7200rpm btw).

Using W8, I know I need more than 4gb (I have 12gb), but I’m not sure about other OSs. But it would make sense, that on later OSs, there could be performance issues with GW2 if you are only using 4gb of RAM.

Overclocking typically is the best way to improve FPS performance in games, except in my case it has no effect whatsoever. Same FPS at 3.4, 3.8, and 4.0ghz. This leads me to believe there is a problem with multithreading CPUs (a DX11 issue possibly).

If you would like to know more about my specs…there are all posted on the first page. Also about 8 comments down in pg. 1 is specs on my laptop…which are good laptop wise but not nearly as good as my desktop — yet my laptop runs 40fps at the exact same GW2 presets that my desktop runs 10fps on.

AshleySegovia.3948:

Hi ben – There are a very large number of variables that could be contributing to low FPS. To eliminate some of those possible variables, I’d recommend taking a look at this sticky post to see if anything on the “checklist” helps your in game performance.

https://forum-en.gw2archive.eu/forum/support/tech/FPS-and-Performance-based-issues-1/first#post338300

If you’ve tried all of these steps and nothing seems to work please let me know because 4 FPS is a bit concerning.

Hi Ashley, can you review the first post in this thread…it has all my specs for my desktop. As you can see, my desktop should easily be able to run GW2 on high specs with no difficulty, but I am still getting ~15 fps on “best performance” preset.

If you look a little further down, you can see my laptop specs. Using the exact same graphic presets…my laptop is running with fps 4x higher than that of my gaming rig (40 fps compared to 10 fps).

Best I can tell, from looking at other people’s problems and my own (I am also a computer programmer), GW2 lack of support for multithreading CPUs (DX11 related) and possibly issues with AMD GPUs are the source of the problem.

Thanks for replying in the first place, and I am grateful for nay help you can give.

Quick update — installed game on laptop also running Windows 8. Has 8GB RAM, Core i5, and Radeon Mobile 5000.

Runs with FPS b/w 30-40 with settings on medium. 3x better than my gaming rig.

No, not at all. I am in a minor fort, with nearly no one around. If I walk up to a wall and stare at it, fps goes to about 25 on Auto-Detect.

I have 12 GB of ddr5…but are you asking how many sticks? I have 3 × 4GB.

Ecidemon — here is a screenshot from MSI Afterburner

Just realized I was talking about my GPU in the previous reply.

Also, my CPU is overclocked. High Performance GPU is at 775 MHz, memory clock settings at 1000 MHz. Should they be higher? I don’t have much experience with these settings, and I don’t want to accidently damage the CPU.

Searias — I am using the in-game FPS counter. While I know it might not be highly accurate, when it says I’m getting 12 FPS, I can tell I am getting 12 FPS. it’s really laggy and has really poor visuals.

Also, I am spyware free and don’t have background processes running.

I can compare it to my roommate’s laptop, which on auto-detect has worse specs then mine, but looks 10x better. (Extremely Frustrating).

Ecidemon — I will try the MSI Afterburner. As for the driver level enhancements, I even tried turning AA and AF completely off. Plus I do not have any browser open in the background. No Change.

I know that there have been many forum threads about this already, but I’m getting desperate, and I hope someone can help me out.

Here are my specs:

Windows 8 Pro, 64-bit
ATI Radeon HD 5900 Series (5970 I believe)
Intel Core i7 Processor @ 3.2 GHz
12 GB RAM (DDR5 I believe)

I am pulling 2 – 8 FPS on Best Quality/Appearance, 8 – 12 FPS on Auto-Detect, and ~20 FPS on Best Performance. On games such as Skyrim and Crysis 2, I can pull 50+ FPS (usually in 60’s) on max graphical settings.

I have tried numerous fixes already, including:
- Disabling Hardware Acceleration
- Disabling Crossfire
- Disabling CPU OC’ing (though I thought that would boost FPS)
- Turning off Anisotropic Filtering and Anti-Aliasing
- Doing a clean install of AMD Catalyst & using latest drivers (12.10 I think)
- Made sure GPU was running at x16 speeds in the PCI slot (not x4)

GW2 Support will not help since I have Windows 8 — even though there are numerous people saying GW2 is performing great on W8.

There are also attached files from the GW2 Test, HijackThis log, and NetworkDiag log.

Any help/advice you can give is greatly appreciated!