Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Public Noobity.4205
in Account & Technical Support
Posted by: Public Noobity.4205
If you think that all these people are getting hacked is due to Anet’s fault, then you’re completely wrong
I don’t think Anet can whipe their hands of blame either.. allowing the email (login name) of an acct to be changed without authorization from the original is pretty poor.. If it was just a matter of “hackers” loging in people could reset their passwords and get their accounts back very quicky.. as it is all we get is an email saying something along the lines of..
“You email address has been changed we hope it was you”
and once that is done, there is no hope of getting a password reset done and getting your acct back without customers supports help, who are obviously overwhelmed and under staffed.
in Account & Technical Support
Posted by: Public Noobity.4205
5 days no reply reference # 120907-005353, but i receive emails trying to get me to upgrade to digital deluxe, even tho when i try to login in it says my email does not exist.
Bought a new copy of the game (which I am writting this from), and are now playing happily on it.. i’ll happily keep the 1st account if it can be reset back to me by the end of the week, else I would like a refund.
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