Guild Wars 2

can u get back to the desktop when it does the black screen?

and it completely shuts down correct?

CPU:
Intel Core 2 Duo 2.0 GHz, Core i3, AMD Athlon 64 X2 or better
CPU Speed:
Info
RAM:
2 GB
OS:
Windows XP Service Pack 2 or better
Video Card:
NVIDIA GeForce 7800, ATI Radeon X1800, Intel HD 3000 or better (256 MB of video RAM and shader model 3.0 or better)
Sound Card:
Yes
Free Disk Space:
25 GB

guild wars 2 min reqed specs lmfao my phone could play this

I have noticed that many people using avg free or forms of it have been having issues successfully logging in with the guild wars 2 client and avg active firewalls, I to have experienced this and have moved to avast and I don’t have that issue anymore. so still trying to figure out how this has anything to do with hardware when its all pointing to the client why does avg have an issue with it but avast knows its not harmful?

this is not a hardware issue when he can play other games at highest graphics for hours on end with no issues but as soon as he hits the play button on the guild wars 2 client his entire machine shutsdown, but never before then. only when he goes to play guild wars 2 does it ever shutdown we have tested it for days, reinstalled 3 different windows version and are now on windows 10 for wich I have as well and do not have the issue so its not windows. have gone through all known good configurations bought all new hardware downloaded the client again still same issue. graphics card is on the compatible list and drivers are approved for windows 10 1gb video card no cooling issues ever machine runs like a ice chest with cpu-s passed all pc-check 6.0 checks and memory burn tests. ITS NOT HARDWARE

bump: ) I appreciate the comment but please post if u know for as I have done many months of research on this and it is happening to thousands and thousands of people all of the world that play this game, only takes a few minutes to see that it is guild wars specific. technical support implies tech support on an end user view point and we are not end users. we both have and still do play all of the top games that require 10x times not be exact but they do the graphics and all other hardware components than guild wars 2 does and ever will. thanks for the comment though

i have seen this issue and have had it twice on my gaming machines. now my brother is having the same issue with his machine. every single time he starts the guild wars client then hits play after login his entire machine shuts down and he has to physically shut the power supply power off then back to start the computer back up properly. this is not a store bought end user pc this is a water cooled gaming box. I have been in IT since the early 90’s and am very familiar with hardware and software and have also played guild wars since guild wars inception.

his specs:
water cooled Amd phenom II black edition
32gbs vengeance ram
two 250ssd drives not in array
1000watt black widow

P:S this is not a hardware issue it is clearly a function within the client of guild wars 2 as there are more than just a few blogs, forums, and websites dedicated to this issue.

thanks Pwnerer Ownerer