Showing Posts For Quas.1567:

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Quas.1567

Quas.1567

Hello,

the german support couldn’t restore the items.
I’ve told them from this thread here and that the us-support found a way to restore the items one time.
But they don’t even react on this – they are only telling me “we can’t restore items – also if your account will be deleted – we can’t help…”
This sounds like we’re living in the 80’s…

Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Quas.1567

Quas.1567

Hello,

i’ve started today with guild wars 2 (first time) – made a character for testing.
Later i wanted to start with an new char an deleted the testchar (with the ce items sadly) – on my new char i’ve seen that i only get these items once (heart starts bumping) – i’ve payed 150€ for my collectors edition.
I’ve already spoken to the european support – they told me that they are prooving the situation and closed the ticket – I’ve asked them to reopen it because its not solved

Now i’ve found this thread and like to post my ticket here also.
I hope i’ll get my little rytlock
Thank You!

Ticket-Nr. 121201-002207 (european support)

Greetings
Quas