Showing Posts For Rashel.1234:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

My new ticket #1518058. Old tickets: #1478288 (after issues again, 14 days old) #1459296. From February I fight on my stolen account.
After I get my stolen account from you first time the same account was stole second time two days later to be exact fifth of May around afternoon by the same person who probably report a ticket that you replay very fast and give him my account. I say probably because in fourth of May at about 00:01 PM I get on my email a message about password reset without my knowledge. It seems like support give away instantly me account without accurate check. It strange because I wait so much longer for such replay. First ticket about theft was in February and you gave me my account in May. In thief case it happened right away and after only two day after I get account from first theft. Moreover I gave you plenty information confirming my identity like pictures of me my game with serial code and pictures of my ID card. It is frustrating that I should wait another three months to get my account again. This is too much. I stopped believe in you right now support.

(edited by Rashel.1234)

Support

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

Guild Wars 2 account

Support

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

I have from them only automatic responses and that it ends

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

Fuzzylumpkins I agree with You:)

Support

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

Literally no response from their side. I did not even mention the account recovery.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

Ticket #1459296 – No response for over a 2 – 3 month – stolen accound

Support

in Account & Technical Support

Posted by: Rashel.1234

Rashel.1234

Three months ago, I asked for support to regain my stolen account. I gave all my account information and screenshots proving that the account belongs to me. I want to thank the support for doing nothing. So thank you. Good job: /