Guild Wars 2

I can understand not being able to roll back from the roll back.. but wouldn’t a coin or two as a gesture to make customers feel better, a better option that just ‘sorry we can’t do anything so that’s it’…. really bad customer service… anyway, sounds like its final and we are the losers… for something which ain’t even our fault (maybe not theirs as well, but shouldn’t they be a little more responsible than just apologize?)

So I’ve got a response from , and was told ‘sorry for any inconvenience caused but there is nothing we can do’ … dats really bad service anet… Server’s issues, not just disconnecting and cant relog, but items and loots and progress all gone… all you did was ‘we are sorry’ and that’s it?

Was exiting fractals after completion, got monthly achievement but havent open chest, also few items and relics… suddenly disconnected and then when back on, all is gone, as if i quit fractals half way.. only left with 5 relics and some junk.. please address this anet..