Guild Wars 2

I got banned for ever, yesterday during playing with my 7 lvl character , me and my friend were walking around looking for good place to exp and bam, i got an error which kicked me out of the game, when i was trying to log back in i saw why this happen, i got banned for selling gold for real world money which i didnt do, in result i got banned for ever, i hope support will replay soon, thats the second time i got banned for no reason, last time it was just suspension, for hacking or something like that, i didnt do such a thing, i dont get why people hack and i am totaly against hackers. This sytuation is realy anoing me now, thats probly the last time i bought Arena games, there is always a problem with them, please some one replay if something simular happen to you and you managed to fix it . thanks. P.S. i am pass 12 hours, first time when i was banned and then send support a messinge i took like 5 mins for replay.

I have thysame sytuation, me and my friend only lvls 7 were just wondering around the map to find new resources and then that error came up which kicked me from the game, when i tryed to log back in an error came up saying i was banned for ever, i dont know what to do i send them support letter and still no reply, i hope i will get an response.

MaryDeVil.1894:

yesterday morning as I loging in my account to start playing I was meet with an “ban for botting – account closure permanent” It took me a long time to stop staring at the screen, still today, 24 hours passed and I’m still astounded with that error… because it was a big, huge error – I never, in my entire life of MMO used cheats, I never even thought about using it, and after a week I got back to GW2 after a almost 2 months out, to my beloved necro that is only lvl 57, I got injustly banned. Worst of all – I have no clue as to what I might have done wrong to have the game banning my account. I’m completly blind about this situation. I keep reviewing in my mind what I may have said and done the last couple of days in-game and I came up with nothing. I did absolutly nothing out of the ordinary.
Already submit a ticket (#121110-000834) but 24 hours later still got no answer… I may be over-reacting after all is still just a game, but I can’t help felling offended for that awful error and for the lack of response. Being accused of botting and cheating it’s a very serious accusation, it’s the worst acusation you can have in a online game, and is happening to me. I’m so sad and disapointed. I can only hope this gets resolved quickly