Showing Posts For RegstavPryde.2684:
Ticket numbers
1206408
1207735
1211870
My family has purchased 6 Guild Wars and 4 Guild Wars 2 accounts. 4 Guild Wars accounts are linked to Guild Wars 2 accounts for Legacy skins which we find very cool. The last Guild Wars account was purchased less than a year ago specifically to link with a Guild Wars 2 account for that purpose.
On the 29th of January, we last played on the two youngest Guild Wars accounts, placing people in the monastery for Canthan New Year, and killed Charr in Pre-Searing.
On the morning of 30th of January, we found three of our accounts, including the two youngest, were banned. The message said bot or third party (error 45 IIRC).
We submitted tickets, got the automated message, and proceeded to do Canthan New Year with our remaining accounts.
On February 2, we asked for updates on the tickets through e-mail.
On February 6, I posted on this thread asking for an update because I wanted to do Canthan New Year with the remaining accounts.
On February 7 and 8, GM Micro and GM Humbucker sent identical e-mails to each account saying our accounts were terminated for using an illegal third-party program. They suggested that we “review the Guild Wars User Agreement, Rules of Conduct, and the explanatory Conduct Breaches and Outcomes document here:
http://www.guildwars.com/support/legal/.” You may note the dead link in those messages. I did found the agreement elsewhere and read it
On February 8, we updated each ticket, saying we hadn’t done anything wrong that we knew of and explained how we play. I have a LAN gaming network with multiple computers on it. My family plays Guild Wars using this network.
GM Glow quickly responded with an apology and reactivated the oldest terminated account. GM Sakuris updated the youngest account saying that the accounts locked on January 14 were for using third-party programs designed to give significant gameplay advantages and upheld the ban. Then GM Rodin sent a copy of the January 14 e-mail to the oldest account that GM Glow had reactivated and said it would remain deactivated. We further updated the younger and older tickets via e-mail.
On February 9, GM Humbucker informed the older account (reactivated and deactivated) that the account would “remain permanently closed and will not be eligible for reactivation under any circumstances.” GM Micro sent a copy-paste of the same message to the middle account at that time. We updated those two tickets, asking to know what they thought we had done. GM Dhuum responded to the middle account with a copy-paste of the January 14 message.
This is where we stand right now. A lot of copy-paste messages about accounts locked on the 14th for using a third-party program that gave significant gameplay advantages.
Our accounts were locked on the 29th or 30th and seem to have no relation to those accounts on the 14th. Even your own GMs seem confused on the matter of whether or not they deserve locking, considering the contradictory e-mails.
We play on a LAN network with multiple computers in one room. So we can talk about what we are doing. Would that look like a multi-session program to your diagnostics? One computer at this time has a Guild Wars Factions zboard keyset on it, but that is a second-party officially licensed gaming device and I would therefore assume is legal to use. Would THAT look like a third-party program to your diagnostics?
We don’t use any third-party program for Guild Wars. We don’t play PVP, other than to get out of Pre-Searing and a few years ago we did the Jade Quarry stuff during faction weekends. We don’t seek any advantages over other players. We don’t try to hurt other player’s gaming experiences. We play PVE and work to get each account up to 30 EOTN points for Guild Wars 2 legacy stuff. We collect miniatures and cool weapons and nice armor. We almost never sell stuff except to fellow family accounts. It’s not against the rules to sell stuff to family under market costs is it?
My mom recently retired so she plays a lot, and when she leaves to watch TV she leaves her char dancing in town to show off her nice miniatures. She does a lot of dancing. 
I’ve played since beta, I’ve purchased multiple collectors editions, and the oldest affected account has factions and nightfall collectors editions. My family plays because I recommended this game. We’ve spent hundreds of dollars between skill sets, character slots, GOTY upgrades, Mercenary Heroes, and such. A quick age check on my oldest account (not affected) shows almost 6,000 hours over the last 117 months. That’s almost ten years. On one of six accounts.
I’ve read the EULA and I honestly think we’ve abided by it. If we haven’t, please tell me what we’ve done that is a violation so we can know what NOT to do in the future.
Ticket Numbers:
1206408
1207735
1211870
I started playing in Guild Wars Beta. My family has purchased six Guild Wars and 4 Guild Wars 2 accounts since, with 4 of the original accounts linked to GW 2 accounts.
8 Days ago we got our two baby accounts ready to do Canthan New Year, then did some pre-searing charr killing with our Perma-Pre characters, and my mom noted that she didn’t have a miniature due to her baby account being less than a year old. So I sold her one of my extra miniatures for a small amount of gold.
The next morning (Friday, the day before Canthan New Year started) both of those younger accounts and an older Nightfall-era account were locked, with the only information being that it was for botting or 3rd party program usage. Thankfully not my original beta-era account, but this hurts.
To be clear, we don’t. My mom recently retired and the Guild Wars accounts each have 30 EOTN points or more (29 for my mom’s baby and almost to 30) so we can get the Legacy skins in Guild Wars 2.
Note that we can still log into Guild Wars 2 and onto the forums like this. Yes, this linked account that I’m posting with now can play guild wars 2 without problem but is blocked on Guild Wars 1.
No botting. No third party programs. Between individual games, extra characters, skill sets, storage panes, seasonal outfits, and all the other stuff, we’ve easily spent hundreds of dollars over the years. I’m not risking accounts with that kind of cash outlay on doing stupid stuff like botting or 3rd party hacking.
So it’s been seven days. I’ve e-mailed (above the line) to get updates and no response. Canthan New Year is getting close to done. I’d really like to get some celestial minis here.
Can we please figure out what triggered the flags on our accounts so we can get them working again and hopefully have time to nail some Knights of Nian, firework some Nians, and help some poor idiot get his wallet stolen by a money-grubbing girl? Yeah…sometimes I feel really guilty…then he gives me 25 lunar tokens and I…well…still feel guilty by I do it again with the next character…:)
Lunar Tokens can turn into Lunar Fortunes and Lunar Fortunes can turn into Celestial Miniatures after all. And I like Celestial Miniatures. And this year I can get Celestial Yakkingtons…I mean sheep…