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LAG. DISCONNECTS. peak time BT ISP throttle?

in Account & Technical Support

Posted by: Riyua.6945

Riyua.6945

The thing that I don’t get is if they have changed something in traffic management why wouldn’t they just tell us? If the problem was as simple as that i’d take out a new contract myself.

Having said that, you saw yourself that the mod on the forum said that while you were having success through renogatiating a contract they didn’t advise it as a solution to the problem but they still won’t tell us what the actual problem is. :S

It seems like we’re deliberately being kept in the dark and the most likely answer I can see is that these DDoS attacks we keep hearing about are still going on and that’s what we’re being affected by, but that’s a very uneducated guess and I could be totally wrong.

LAG. DISCONNECTS. peak time BT ISP throttle?

in Account & Technical Support

Posted by: Riyua.6945

Riyua.6945

That’s great that it’s working for you iced cooly but explain to me why the ‘traffic shaping’ only started causing problems for everyone around the same time if we were all on packages that included p2p throttling already? Surely by that logic we’d never have been able to play GW2 at all?

I fear you’ve been tricked into signing up for another 12 months and coincidentally GW2 is working fine for you for the time being. Like you say, your new contract doesn’t actually start for 3 days on the updated terms.

I for one shall not be renewing a 12 month contract just to see what happens especially as no-one knows what the problem is or at least they aren’t letting on yet.

LAG. DISCONNECTS. peak time BT ISP throttle?

in Account & Technical Support

Posted by: Riyua.6945

Riyua.6945

I’m also suffering from the same issues as everyone else but the thread on BT’s forum seems to be making progress as a mod has just announced he’s going to look into it, so if you’ve not already posted there please do so now.

Let’s hope ANet are doing something at their end too. /crosses fingers