Showing Posts For Ryans.9571:
Thank you to Anet for getting my account unbanned. I know you all have been busy and have had to deal with a lot of problems. So again thank you.
Okay now it has been a week, ticket is 120902-007643.
Help me GaileGray you are my only hope!
Almost 5 days since my account was hacked and it is still banned. Here is my ticket number(s) again. 120902-007643 and 120904-005461. The response I got was in one of them was completely useless, and I would like this to be resolved soon. I understand that you are very busy Anet, but 5 days is beginning to get a little ridiculous.
I also have posted in this thread about this: https://forum-en.gw2archive.eu/forum/support/account/Info-on-Old-Unresolved-Tickets/page/7#post22607
Almost 5 days since my account was hacked and it is still banned. Here is my ticket number(s) again. 120902-007643 and 120904-005461. The response I got was in one of them was completely useless, and I would like this to be resolved soon. I understand that you are very busy Anet, but 5 days is beginning to get a little ridiculous.
Okay so it has been 4 days since I submitted my first ticket(120902-007643). Then I read I should submit a new one under new instructions and did so(120904-005461). In both of those messages I thought I was pretty clear that my account had been hacked and subsequently banned. According to the response that was not clear, please unban my account. At the rate this is going I am beginning to lose interest in playing this game.
I understand that there have been several problems, but 4 days for a response that did not solve the problem is very frustrating.
Thank you and have a great day/night.