It’s okay everyone, Cbuzz sounds like your typical jaded, cynical middle aged IT guy who feels superior to the younger generation due to his many years of experience around computers.
Cbuzz, I’m sure that you are very tech savvy and know your stuff, but you can’t seriously be that arrogant to believe that everyone on here is too dumb to consider the various reasons why the game isn’t working.
I hold degrees in IT/computer related fields from accredited Universities, have been using computers my whole life, know many tricks of the trade, and even I am having issues with this game after EXTENSIVE troubleshooting.
The difference? Your pompous attitude isn’t helping anyone. If you are so IT savvy then perhaps you should use it to help the people on this forum rather than just berate people who are probably young enough to be your kids.
Grow up.
To everyone else, I’m sure you have probably tried everything (like me) but here is a response I got from ANet that might prove useful to some:
1. Please download the latest driver from the following website and save it to your desktop, but do not install it yet:
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
2. Download Driver Fusion by visiting http://treexy.com – Click “Products” then select “Driver Fusion.”
3. Click “Download for Free” and save it to your desktop.
Once you have both files on your desktop, we will need to remove your currently installed drivers. To do this:
4. Navigate to “Control Panel” in Windows and select “Uninstall a program or Add/remove programs” depending on your operating system.
5. Right-click on “AMD Catalyst Control Panel” and select “Change.”
6. Select “Uninstall Manager” then “Express.”
Once the removal process has completed, please double click the file “Driver_Fusion_X.X.X” to start the installation process.
7. Choose the default installation options and once installed, start “Driver Fusion.” (note, you may have to provide administrative rights if you have User Account Control enabled)
8. Left click and highlight the following options:
AMD – Display
Intel – Display
Nvidia – Display
Do NOT check any labeled “Chipset.”
9. Once selected, click “Analyze.” This will scan your system for any AMD, Intel or Nvidia drivers and list them for you to review.
10. Once you’re list has compiled, select “Delete” to remove these entries.
At this point, you will need to reset your computer to complete this process. When you return to Windows, your display will be in a low resolution. This is normal.
Once you return to Windows:
11. Right-click the driver file you downloaded in step 1 and select “Run as Administrator.” (note, if you are on Windows XP, you will not have this option, just double click the file)
12. Once the setup file is loaded, select “Install” then “Custom.”
13. Click “Select All” and then click “Next” to start the installation process. (Note, your screen may flicker or go blank during the installation process, this is normal)
That is your standard driver cleaning process. Now remember, that link to AMD’s website is for AMD card users. If you have an Nvidia you will need to go to their website. Also, the driver fusion software has one of those goofy toolbar installations so be sure to keep your eyes open for that during the install.
Hope that helps!
(edited by RyuProctor.9274)