Guild Wars 2

Im for mounts in this game, but only if they move at the walking speed of players’ characters. Also if they stop moving for 30 seconds they disappear and are put on a 30 minute cooldown before you can mount/ summon them again.

So this is the response I got today:

“Hello,

The Guild Wars 2 Support Team is unable to restore missing characters or items. I understand this may be frustrating, but we simply do not have the capabilities to do this."

So after waiting patiently since the 25th of August and keeping things as amicable as possible, unlike some others, this is the explanation I get. “Do not have the capability to do this,” really? Based on whats been posted on this forum you clearly have the capability to do so.Yes this IS frustrating and this poor excuse I was given doesn’t help at all. I just want to be at the very least compensated for the money I put down for the CE. Thanks

120825-028261: Posted on the 25th but closed without resolution
120922-005676: Current Ticket

Didn’t receive my items back. Original ticket that was closed but unresolved 120825-028261. Current ticket 120922-005676. Thanks.

Patiently waiting since August 25th
120825-028261