Showing Posts For Sahkolihaa.1406:

wdmaud.drv, gw2.exe takes 5 minutes to close

in Account & Technical Support

Posted by: Sahkolihaa.1406

Sahkolihaa.1406

Since last Monday’s patch, whenever my game is closed, gw2.exe becomes an unkillable process for about 5 minutes. Process Explorer states wdmaud.drv is still active during that time, which the game eventually closes.

Support have already gone through their usual checklist – repair, re-install, send crash logs, send system spec details, etc and now they’ve simply come back stating they can’t help.

wdmaud.drv is related to how the game communicates with the Windows audio system and I can only assume it’s because I have an M-Audio Audiophile 2496 and not onboard sound. I would rather avoid the onboard at all costs as it sounds terrible.

Is anyone else having this issue and/or could a developer please take a look into this?

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Sahkolihaa.1406

Sahkolihaa.1406

Ticket #335222

Submitted over three days ago and have only received the automated reply.