Guild Wars 2

Other threads have already been addressed for other issues?
Is this one being overlooked for any reason?

Yes he did. He created a support ticket and linked all his info as needed. Went to log back into his support account and nothing. Went to get his support account password sent back to him and he gets the message

If you don’t receive this email:

Your account may be disabled.
The email address we have on file may no longer be valid for the username you entered.
We might not have an account that matches your email address.

NO a gm did it. They changed your name because it is against the terms of service.

Probably because your name means L.S.D. also known as Lysergic acid diethylamide.
By using that name you had to know what it was. Surprised you were not banned for such an offense.

My friend was banned for nothing and has been discussed by a gm saying that his account should be released.
Now my friend cant even login to support tickets and do anything.
130226-000474 is the ticket number and here is what he told me his ticket says.

This is copied and pasted from a screenshot he showed me over skype

“Hello,

After reviewing the issue, it appears that your account was blocked in error. Your account has been released and you should be able to log in to Guild Wars 2 once again. I apologize for any inconvenience this may have caused.

Please let us know if we can assist you with anything else.

Regards,
GM Loxy
Guild Wars Support Team
http://support.guildwars2.com"

My friends account was banned and a gm reviewed it and said that it would be restored.
After viewing the ticket he went to login and cannot access anything.
When he tries to login to the game it is still showing him as banned.
Ticket id 130226-000474