Showing Posts For Savious.6723:
Oh and, Drintar, if I had received dome communication, I wouldn’t need to throw out ultimatums. Im threatening a chargeback because, guess what, I can’t use the product I paid money for and I do not even know why.
That’s unacceptable.
I was banned Monday afternoon. These ambiguous answers are not cutting it. Why was I banned? Im pretty sure everyone isn’t banned.
Doesn’t matter what the reason is, they need to communicate what the issue is. If my account is suspected of “being hacked” then they need to convey that. Instead I get a message saying “YOURE BANNED”?
I think their security system is over zealous.
I will be telling my credit card company to issue a chargeback on my purchase if you do not explain why I am permanently banned from this game.
I have received no information as to what the issue was and was booted mid play session without warning. No email has been sent to me, no reply to my ticket.
Tomorrow at 3 pm MTN. I have a few guild mates with the same issue and they will be doing the same.