Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Sayjimwoo.1652
Showing Posts For Sayjimwoo.1652:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Sayjimwoo.1652
5 days later and still no answer (request #69855)
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Sayjimwoo.1652
I created a ticket 3 days ago (request #69855) because I need to reset my password. Support responded immediately and I forwarded all my details as requested by support and then I was totally ignored for days. I created the second ticket (request #74802) and pasted all my previous emails into it. I received the usual automated response but nothing more.
It has now been 3 days since I have heard anything from support and I am locked out of my game. How long does it take them to reset my password? They either do that or they can issue me with a full refund. Why am I being ignored?
I am using Gmail and all emails come through correctly.
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in Account & Technical Support
Posted by: Sayjimwoo.1652
I created a ticket 3 days ago (request #69855) because I need to reset my password. Support responded immediately and I forwarded all my details as requested by support and then I was totally ignored for days. I created the second ticket (request #74802) and pasted all my previous emails into it. I received the usual automated response but nothing more.
It has now been 3 days since I have heard anything from support and I am locked out of my game. How long does it take them to reset my password? They either do that or they can issue me with a full refund. Why am
I being ignored?
I am using Gmail and all emails come through correctly.
(edited by Sayjimwoo.1652)