Ticket: 120912-000221
Submitted: 9/11 (6 days)
I have two issues (one I’m sure was caused by the other). I tried to add a CE code to my DE account as outlined in the AN video, but received the duplicate key error. I believe I read that I could have the DE key removed and the CE key added to the account (and get a refund on the DE).
In addition, when I went through the re-registration process, I believe it changed my user ID from scottymac.7314 to ScottyMac.5219. Everyone in game (friends list, guild list, etc) still sees 7314 so I can’t receive mail, etc.
Thanks very much. Please see the ticket for more information.