Guild Wars 2

So I have a problem with your expansion. My character has 1,016.000 (over 1 milion) xp at the moment. I started HoT with it and I am unable to finish the campaign. Reason?

You require XP for masteries. Do you know where this puts me? Hundred of hours of play before I am able to finish the expansion only because I can’t score masteries! I have 1 mastery right know which is my kite. I am unable to continue anything, explore the jungle, do the storyline, even the raids! It took me several hours to score my kite mastery, another 5 and I am getting close to kite uplift mastery. Meanwhile I see people running around with 50 even 100 mastery points already completed.

What is your reason for that? I already explored almost everything I could with just my kite, I cant use tunnels, jumping mushrooms, nothing. The feeling – I lost over 40 euro for the expansion, I am deeply unsatisfied. And I refuse to play for another 3 months just to obtain masteries needed for basic world exploration. I’ve already done world events – like 3-4 times each. And you know what.. it is frustrating and boring as hell.

So what am I suppose to do now? I can’t return the game obviously which I would gladly do.
And I also won’t make a new character from scratch. I already finished basic storyline 3 times.
Any game dev here? Support gave me nothing, they pointed me here.