Guild Wars 2

This whole situation is ridiculous. People are getting banned for no reason or just because ANet “think” they might be cheating. Just a guess is not enough to ban someones account. And then you’re asking people to pay for the game AGAIN to get their account back. I’m surprised that, after something like this, anyone would give you their money second time. And you’re telling us to contact support, write a ticket. But right now it looks like you’re the only person in support. All we get are copy/pasted response. This game is awesome, but if that’s how you’re treating your customers then i’m very dissapointed and i wouldn’t reccomend buying this game to anyone, no matter how great it would be.

Hey guys. I’m writing here in place of my friend since he doesn’t speak english. he can’t log in. He’s getting a message saying his account got terminated for botting. Funny since he wasn’t in-game for over a month. He had to reinstall Windows and wanted to play but he can’t. Now, i can see a lot of ppl are having this problem so i’m not even mad, neither is he. But it’s just wrong to permaban ppl accounts right off the bat without giving any evidence or even a warning. And then waiting a days, or weeks for help from support.

Here’s his ticket number: 121120-002179