Here’s something worth considering.
My suggestion to the devs is to make the BLC other loots to be worth the money.
There was one mmo I once played which has RNG gambling with real money too. They handled it better. No one complaint for not receiving the top prize. People spent hundreds who didn’t get the top prize but still feel satisfactory. The top prizes chances are less than 1% like this game too. However, the other loots from the boxes are really worth the money. They even partition it to top prizes, rare prizes, uncommon prizes and common prizes. Their common prizes doesn’t even make them feel punished.
In GW2, the non-prize loots in the chests feel like an extra baggage that reduces my bag slots (very punishing). Furthermore, those items have no solid use too (seriously node tools with 10 uses? extra boosters which is least demand?). It’s punishing instead of rewarding. This game is new which I understand. They can still work towards improvements dealing towards RNG with real money in the future.
And this too.
1) The misc loots in “Black Lion Chests” are punishing instead of rewarding. After I tried few chests, I can’t stand it anymore how it takes up my precious inventory slots. The loots are terrible too. RNG real-money gambling should learn from mmo like Granado Espada (Asia). They’re fun, rewarding and players doesn’t mind spending hundreds of dollars. They have many tier prizes instead of just top prize and junks. I suggest the dev to do some research on the game I mentioned to pick up some good elements dealing with RNG + money = Fun.
2) Players shouldn’t complain too much about the chests because it’s a personal choice. The chests gambling to get super rare exclusive skins are good but I agree that they should’ve handled it better. I doubt they would change it at the middle of the event because it won’t be fair towards players who achieve/bought the exclusive weapon skins beforehand. Let them improve. It’s their first attempt on this.
I do believe that the inclusion of mid-tier rarity rewards may actually serve well to placate players, so they will not feel punished, with the deep, sinking emptiness in their stomachs, and instead have something rare, but not super rare, to walk away with.
A fine example will be an online Japanese card game I was playing, that provides special holiday themed event cards or packs you can buy during certain holidays. There are five different rarity for cards, one star (Common), two stars (Uncommon), three stars (Rare), four stars (Rarer), five stars (Super Rare). Buying one pack gives you a couple of one star and two stars, but guarantees you a three star card at least, with a chance of getting a five star card. I was actually quite satisfied pouring a reasonable amount of money (somewhere upward to hundreds) into the game because I was actually getting something useful and worthwhile out of it.
Now, if we were to apply the BLC concept to the card game pack, it will be quite similar to opening a pack and only finding one stars (judging from player sentiments about the default BLC rewards), with a chance of getting a five star super rare card. That makes the “chance” the only thing people are paying for, instead of the rewards itself. That can be quite punishing indeed.
Another suggestion I have to build onto what I’ve just mentioned, is to actually allow the certain unique combination (mystic forging) of several mid-tier rarity items, into more unique super rare items. That way, even if players may feel the mid-tier rarity items not as useful, they’ll still have a definite chance (provided they’ve collected the right components), to get something very rare and rewarding as well.
Finally, I’d like to remind you good folks who are still debating on the subject on how bad the BLC is, and drawing comparisons to bad restaurant food and the likes, that the Black Lion Chest came with its full original content and rewards, plus a chance at getting the Halloween skins. That means the skin is an added on bonus. If you’d have bought the chest before the event, you’ll be pretty much getting the same thing, minus the chance of a skin. Perhaps the real issue here, is that the BLC contents are simply not worth the gem cost, skin or no, and that may be something ArenaNet might want to look into.