Showing Posts For Severe.3402:
I got the issue fixed. They were able to override this issue. You need to create ticket to GW2 support, they will work on your issue.
Here’s the email I got:
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Hello there,
Your first few attempts were declined by your bank.
After the initial declined attempts from your bank, your purchase attempts triggered one or more of our systems that is meant to detect and prevent fraud. In reviewing your account, I can see that I am able to override your purchase restrictions for 24 hours, however, you will need to contact your bank to inquire why your initial attempts were rejected. Please make your purchase within this time frame. If you are unable to make the purchase within that time, you may need to contact us again.
If you still experience issues, please let me know.
Thank you,
NCsoft Account Support
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I got what I need and I’m happy now. Hopefully you guys can solve yours after creating a ticket.
I have this same problem. I am trying to buy gems, I can only play for 2 more days of the Halloween event before I go on vacation and I really want to buy the Mad King Thorn outfit. I have tried multiple times ankittenep getting the “Card Approval Failed – Please check your card details and try again.” Now I have purchased $50 worth of gems before and had no problem. Why all of a sudden I can’t buy them? I have purchased gas and food today after multiple tries in game and had no problems with my card.
I called my bank and they told me to try to purchase gems again so they could see the transaction failing and try to push it through. While talking to them I tried again and the lady told me she isn’t seeing anything even show up on their end. She says it’s a problem with NCsoft.
As the user above has stated, I would like to buy these Limited Time offer character skins.
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Yeah we both pretty much on same page.
Hello, I tried to purchase GEM on trading post. It stated: Your card has denied. I contacted my credit card companies including my bank, they said it is all fine and no problems. I have purchased gems few days ago, I had no problems at all. I do not understand why this is all of sudden that I cannot buy gems. It made no sense to me. I would appreciate this issue to be fixed right away esp on halloween week. This is a short event, and I will not be very happy if this issue is not solved as soon as possible. I have already created tickets to three different tickets on GW2 support, here and in game. Thank you,
Philip S
Furystorms
Severe.3402