Showing Posts For Shadow michii.4127:

Lack of support

in Account & Technical Support

Posted by: Shadow michii.4127

Shadow michii.4127

Op is right. I filed a ticket going on two weeks ago and I haven’t gotten anything but te automated response. I purchased this second account because I love the game so much but this makes me not even want to play that. I’m so sad my account got hacked, and even a sorry we can’t help you would be preferable to being ignored. I really feel like support doesn’t care at all about the players. And this is a gw2 issue. I have been a player since gw1 got gw2 from preorder and it breaks my heart that I am losing faith in a game I love so much.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Shadow michii.4127

Shadow michii.4127

1374708, today is the seventh day. This was filed on my main account.