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Audio Troubles w/ Realtek HD Audio Device

in Account & Technical Support

Posted by: Shasta.3698

Shasta.3698

Hi. I’m having an issue getting the background music for Guild Wars 2 to play out of my speakers. Right now, I can play the game and hear all the other sounds (ie. NPCs talking, my abilities, UI sounds, and such) through my speakers but not the background music.

I have, of course, checked to make sure that I have my in-game audio settings so that the music volume is turned up and it is on max.

The weird thing is if I change the audio device to instead play through my USB headphones, I can hear everything perfectly (including the background music). Therefore, I’m assuming it’s an issue with my audio settings out of game. I have checked updating my drivers, and they are all up-to-date. Again, my speakers use Realtek HD Audio.

This isn’t too much information to troubleshoot my issue. Does anyone know what is going on? or how I can provide more information to aid troubleshoot?

Thanks.