Guild Wars 2

Even if they admit their mistake, how are they going to fix it?

They have already deleted out accounts. In game gems purchases gone. Your place on your server will be gone. Pre-order items gone.

Can 1 staff spend 20 seconds to reply to this or any of the many similar posts?

One reason you thought for getting banned was for going afk? Join the club.

Good to see you got your account back. Maybe a ‘real’ person could look into the many others with the same problem.

Its amazing no staff has taken 5 mins to actually look into this.

And the fact that we wernt using 3rd party programs but thier support is 99% non-human bots.

THEY need to fix THEIR 3 party programs and stop banning ppl.

Can some staff show me where it says in the tos “dont enable an in game fuction and go afk”?

Look above at what the decision will be. A wrong one.

Can some staff show me where it says in the tos “dont enable an in game fuction and go afk”?

Wow just got another email……. Thanks to the bot that sent me it.

Hello,

This mail is to notify you that your account was confirmed to be violating the User Agreement and/or Rules of Conduct by engaging in the use of an unauthorized third-party application in conjunction with the Guild Wars 2 service.

As a result of this violation of the User Agreement and/or Rules of Conduct, this and all related accounts have been permanently closed. The account(s) will no longer be accessible and will not be reactivated. Our decision is made in the best interest of the Guild Wars 2 service and for the player base.
——————————————————————————————-

It just shows they really do not investigate it at all.

afaik it takes about 7 days for support to look at your ticket, I would wait till then. we havnt used any third party programs, so we havnt broken any tos, so our accounts should be fixed.

I got an email saying it will be looked at asap.

The afk auto log out system obvioulsy isnt working for me or it doesnt work with auto attack enabled, or maybe it doesnt work after you alt+tab into something else.

(you still dont get it dr.guild? “Go get a thief put caltrops on auto attack” it attacks non stop with no target.)

Some people still dont get it, “auto – attack” is an in game function. It is NOT macro it is NOT a 3rd party program.

I had a noob message me while I was afk saying I was a bot, I messaged them back saying caltrops on auto attack isnt a bot/macro. They apologized. The chat log will show that.

The fact that some people were using a macro to spam an attack isnt grounds to ban everyone afk with auto attack enabled.

Go get a thief put caltrops on auto attack, i can see how it would look like a macro spamming an attack.

I guess we can thank the noobs that dont know the difference.

Have you tried a virus scan? I had a few trojans and they were just removed last night. They were changing the time on my desktop clock and giving me bluescreen of death while in game and slowing my internet connection to the point it would log me out of guild wars 2.

Ive never used fraps etc, I had steam running at some point and diablo 3 auction house going at the same time I got banned. AVG anti virus and google chrome aswell.

Same deal, went afk with caltrops on auto attack. Came back to find a perm ban. It said I was using third party programs. Which I never have used or installed.

account disabled [Incident: 120909-001546]

Sure ban the botters etc but a perm ban for afk is a bit harsh. Can you fix this please.