Guild Wars 2

I did recieved my items back this morning with a response from customer support that they were returned on September 21st.

GaileGray.9587:

Zora.8437:

Need DDE Items Back…

120914-000304

Closed

09/13/2012

Still haven’t recieved my DDE items

120906-010340

Closed

09/06/2012

I have deleted my Digital Deluxe items

120830-015905

Closed

08/30/2012

Gonna keep bugging you about what i paid for till you give me my items….btw get a effin support telephone number

You need to respond to Ticket 120914-000304. You never did so, so you were not in the queue for a distribution. Please update the ticket to say you still need the items. I will let the team know that you will be doing that today. Thank you.

Infinity Zero.8052:

#120920-001266 (09/19/2012)
#120825-028078 (08/25/2012)

Still have not received the mail with the Miniature Rytlock, Tome of Influence and Chalice of Glory.

You also did not update your ticket 120920-001266. Please indicate in your ticket that you still need the items. As the ticket explains, you need to update in order to get in the replacement queue.

What about people that got response that their issue was resolved on September 6th 2012 but did not recieved items?

120825-011827 Waiting 08/25/2012
120826-006347 Closed 08/26/2012
120913-006832 Updated 09/13/2012

My ticket’s were updated today with information that I recieved my items on 6th of September. I did not.

I am getting angry because I lost something month ago and only thing I’ve heard is that you are working on it…

120825-011827 Awaiting Approval 08/25/2012
120826-006347 Closed 08/26/2012
120913-006832 Awaiting Approval 09/13/2012

Here are my tickets. I sent first one on August 25th through support page and second one from game. Got response to 2nd one that items will be redistributed and heard nothing since. Thanks for help.

Seven days ago I have recieved this:

“We’re writing to you today in response to your support ticket asking for help with Collector’s Edition and Digital Deluxe Edition in-game items.

These in-game items are consumable, and are provided to your account using the in-game mail system. You can leave them in the in-game mail for as long as you want. Once you take them out of the in-game mail into a character’s inventory, be sure not to delete the character with those items in their inventory.

We’re going to replace these items on your account by sending another copy of them in another in-game mail. But there are a couple of things you should know:

•Each item can only be used once per account. If you already used the first copy of the item you received, the new copy you receive will not be functional.

•We can trigger a second distribution of items just one time per account. So when you are deleting characters in the future, take care to move your special items to your storage so that you do not delete the one-time items.

Thanks for your patience as we worked out the resolution to these issues, and thanks as well for your support of Guild Wars 2!

-The Guild Wars 2 Customer Service Team"

Nothing more, I am still waiting, asked about eta and recieved no response.