Guild Wars 2

Thank you for your response. In that case, I look forward to help.
If you have something that would help, some time ago I had a break-in to your account. Gmail has detected an IP from China, which made me very surprised and decided to leave it alone, but I think now suffering the consequences of the incident.

Hello!
Ticket number: 911489

Hi. After a long break the game, I decided to play it again. But disappointed when I wanted to log in again. At first I thought I forgot my password, so I decided to change them. When changing the password did not give, read the message carefully login. It turns out that my account is locked – the reason for improper behavior. I would like to learn more about the event, and ask whether it is possible to remove the blockage from my account.
I sent two times the form of the problem but I’m still waiting for a response. I count on that here can get an answer sooner.

P. S. Please bear in what I write, but I support a translator because I can not very well use English.