Showing Posts For Sideout.3806:

Ticket - 120903-013646

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

Cannot login. Says invalid password. Need help. Can you please reset code so I can recreate the account?

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

The one ticket is still valid. I can’t do it for that serial code. Just tried it .

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

And the ticket is 120903-013646

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

so obviously their systems suck as it did not go thru the step of associating it .

And i did email them from the old email asking them to reset the code so maybe they did that as well?

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

But it was because it said bad password on login .

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

I got it working. Since it never got the activation email here is what I did:

1. created a new gmail account
2. Went to gw2 website to register a new account.
3. Put in Serial number and my email address I just created.
4. Got activation email and activated and was able to log in.

Ticket - 120905-011032

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

Submitted ticket 2 days ago. Cannot login and never got activation email. Still no answer.

Any idea on a resolution?

Close this ticket - problem solved.

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

Yea mine either. Two copies of the game and cannot login to either of them.

Close this ticket - problem solved.

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

Great so when can i expect a response?

Close this ticket - problem solved.

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

Okay what about 120903-013630?

Close this ticket - problem solved.

in Account & Technical Support

Posted by: Sideout.3806

Sideout.3806

What is the status on this ticket? Still cannot login to game?