Guild Wars 2

Gaile Gray.6029:

Update: 26 November 2013

85852 – Yahoo is having issues with our e-mails. I suggest you create an account with a different provider until those issues get ironed out. We want to help you, but can’t do that if we cannot converse with one another.
93917 – What a nice note! Thank you, and you’re very welcome for the help!
100959 – I just requested that an agent dive into this one and he is responding now.

Ok, so I’ve created a gmail account, what should I do? Should I pm you my gmail account so you guys could contact me there?(since posting email addresses here is risky, as your moderator said)
#85852

Gaile Gray.6029:

Updated: 25 November 2013

93917 – Resolved
98860 – Resolved
91920 – Resolved
94565 – Under review
85852 – Agent responded on 18 November. I suspect you did not get the e-mail because your ISP blocked it. Consider contacting from a different ISP (e-mail provider) and refer to your existing ticket to get assistance. (You will be asked ownership verification questions, for security reasons.)

Actually, the problem is that I can’t open my Yahoo account. I can’t access it because of a security question I forgot the answer to since I created the account ages ago. I was hoping to change the email that I use for this game(or every other account I have) to this, XXX@yahoo.com.

Hi Gaile. Requesting an update with my ticket please.
#85852
Thank you.

SandraSolace.7682:

Simpelton.5487:

Hi. I need to change my email because I can’t access my current email address. I messed up with my email’s password a few times and now, in order for me to access it, I need to answer some security questions that I added years ago. Frankly, I forgot the answers to them. Now, I can’t even open my email account even though I type in the correct password, making my email account totally useless. Every time I try to open it, Yahoo keeps asking security questions. I can’t get passed them because I already forgot about the answers because I added them ages ago. Is there anyway I could change the email I’m using for this game? I would gladly confirm my identity as the real owner of this account, just tell me what to do. Thanks.

You need to create a ticket with support, top of the page.

My apologies. I got a little confused. I’ve submitted a ticket. Request #85852

Hi. I need to change my email because I can’t access my current email address. I messed up with my email’s password a few times and now, in order for me to access it, I need to answer some security questions that I added years ago. Frankly, I forgot the answers to them. Now, I can’t even open my email account even though I type in the correct password, making my email account totally useless. Every time I try to open it, Yahoo keeps asking security questions. I can’t get passed them because I already forgot about the answers because I added them ages ago. Is there anyway I could change the email I’m using for this game? I would gladly confirm my identity as the real owner of this account, just tell me what to do. Thanks.

Okay so I was intending to use Simpleton as my Display Name but I misspelled it, making it Simpelton. I guess I was such in a hurry to play the game that I kinda got clumsy on that part. Any chance that my Display Name would be changed into Simpleton? It’s kinda embarrassing. Please help.