Guild Wars 2

Well I’ve only done done it once and choose Elonian but this is what she looks like then

http://puu.sh/1lrGH

And I believe that Elona was a middle eastern like place, not African

While I was playing I accidentally turned on windowed mode and the game crashed, I thought it was just derped for then.
When I started up the game again, it crashed

I uninstalled and reinstalled and tried again, it crashed

Help