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Screen turns black and computer reboots...

in Account & Technical Support

Posted by: Skily.7062

Skily.7062

I have latest GPU driver… so i thing that could be problem so i tryid older GPU driver a still same problem… as i last thing i try reinstal whole system and instal GW on clean windows… and still got this problem…

Screen turns black and computer reboots...

in Account & Technical Support

Posted by: Skily.7062

Skily.7062

Hello Guys… i got big problem…. monitor turns black and reboot my computer in random intervals… 30 min 15min 1h… so i check GPU and CPU temperature and everything is good… check GW crash log its empty… so i download program WhoCrashed and this is my result:

On Tue 1.10.2013 10:04:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100113-20467-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x8F0F50)
Bugcheck code: 0×116 (0xFFFFFA800B04D010, 0xFFFFF88008D23F50, 0xFFFFFFFFC000009A, 0×4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 327.23
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 327.23
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 327.23 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

any idea where is the problem? I got this problem just when i playing Guild Wars 2. I try another game Like Far Cry 3 , Crysis 3, GTA 4 everything on Ultra details and no problem…. my PC spec is:

CPU: Intel® Core™ i5-3450 CPU @ 3.10GHz
GPU: GeForce GTX 560
RAM: 8GB
OS: W7

PS: i play this game on this computer from begining… it means 1-2 yers w/o problem…

Thx for any help…

(edited by Skily.7062)