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Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: SkyGrace.9681

SkyGrace.9681

day 3
Ticket ID: 121014-001845

Permanently Terminated

in Account & Technical Support

Posted by: SkyGrace.9681

SkyGrace.9681

I had seen several thread on people being permanently terminated from GW2 without notice or real reason. (one mass banning issue was explained in a round about way and corrected)

I posted on one of the threads due to the same thing happening to me, my ban says terminated for selling items for real-world money – I can assure you this is completely false. However more to the point, to my dismay 99% of the banned threads are now closed so members were unable to reply; therefor I am re-posting a brief post asking the following:

Is there anyone who can tell me – tell all of us what happened? When and if this will be corrected? Will this happen again? Is there any other form of customer service other then a ticketing system?

Like most of the threads I was reading; people like myself are simply looking for answers; we are not looking for drama, rudeness, censorship, blame or trolls, just some honest answers.

*yes – I sent in a ticket

100% Map Completion

in Players Helping Players

Posted by: SkyGrace.9681

SkyGrace.9681

Same thing for me on my Ranger. 100% map completion and no Gift of Exploration. Haven’t sent in a ticket shame on me will do that now, I did return to Chantry of Secrets and still no reward. Thank you for the suggestion though

Account is banned

in Account & Technical Support

Posted by: SkyGrace.9681

SkyGrace.9681

Went to log on this morning only to find this message -

Your Guild Wars 2 account has been terminated for engaging in or assisting with gold or item sales for real-world money, which is a breach of the User Agreement and Rules of Conduct. This action is permanent.

I was like OMG what the heck is going on, I went to support no notices from GW2 I popped over to my email – nothing there either. Went back to GW2 support and sent a ticked then started searching the forums.

What I am finding is a little disturbing. Seems a lot of us are being accused of wrong doing and being banned for apparently doing nothing wrong, however I can’t speak for all the other banned accounts only mine…

I have never NEVER sold anything for real money, and why would I ? It’s a game not a job. It’s a game I was enjoying until this morning when I started reading that this seems to be very common practice, humm makes one wonder is this a business decision to get us to buy another code or an error from a snoop software program on their end or just a crazed angry employee with the power to ban on random?

What ever it is I absolutely feel abused, falsely accused, violated, and most of all unwanted by GW2 and to read that it’s taking 72 hours average to have your account unbanned for something you didn’t do astounding

Here’s another brief though I had about this as well (just throwing this in for no apparent reason other than to make a minor point) …

If you ban say 1000 people who are legit honest players and of them 1000 people say 1/2 decide well if that’s how they want to be then to heck with it I wont go back, and of them 500 1/2 were cash players so at 250 players and say they each spend nothing fancy say 20.00 a month that would be 20 × 250 × 12 and say they were going to play for 2 years humm seems like bad business to me but then again what do I know?

I just enjoy playing and would like to get back in game

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