Guild Wars 2

GaileGray.9587:

Wow, this is frustrating for you guys, and I sympathize. We’ll look into this further.

Thanks, that would be nice. My brother is quite frustrated, because he can’t play since one week and furthermore he’s our guild leader, so we are quite limited in our guild-abilities (invites and stuff like this) without him.

Once again, his support ticket: 120903-004698

Hi
I’m writing for my brother, because he can’t access neither the game nor his account since one week.
He did not receive the authentication email (and it’s definitely not in the spam folder or blocked) and his support ticket remains unresolved since several days.
So, please could you disable the email-authentication on his account? He’s getting quite frustrated.

His ticket-number: 120903-004698
His account: Padeus.5148

Thank you very much.

Hi
I’m writing for my brother, because he can’t access neither the game nor his account since last thursday.
He did not receive the authentication email (and it’s definitely not in the spam folder or blocked) and his support ticket remains unresolved since several days.
So, please could you disable the email-authentication on his account?

His ticket-number: 120903-004698

Thank you very much.