Hey guys. I have same problem as Purple Miku , i to go thru Level 13 in Copenhagen and then Frankfurt, so i am sure the problem is at one of thos 2 hubs.
problem is to get them to fix it .Only way is to have Tracert ready and copy logs , and then have them ready when you contact your ISP , ore they will tell you it is you Firewall Bla Bla Bla.
I will try and get logs when playing , and contact my ISP
But sadly it always take a long time for them to admit the problem is at there end 