Guild Wars 2

I have gone to the folders indicated, but the confusing this is that when I install everything there is no physical folder at all. Checked every folder and did everything indicated in this thread. It is acting like the folder only exists like a USB which can be ejected. The more confusing part is that I can still get to the black screen where sound and my characters exist. Can someone tell me what is going on with this thing? lol

I too am having the same issues when it comes to the character select screen. I can see the arrow for the screen but everything else is black and there is no sound