Showing Posts For SoLoSoM.1348:

error 5:11:3:157:101 (with all characters)

in Account & Technical Support

Posted by: SoLoSoM.1348

SoLoSoM.1348

Just to add some more information:
I confirm that I live in Switzerland and am using Swisscom… BUT!
I can also confirm that I only have problems with characters that are in cities…
I have one character that is in Caledon Forest and approximately 85% of the times I can login with it easily, which makes this whole issue all the more sexy if you ask me…

Nevertheless if anyone from ANet is reading this, then I hope the above information helps.

Edit:
So, some more points, maybe they will help. This whole issue came up for me a few hours ago when I tried to travel to a city (The Grove). It went to error and since then I can’t login with any of the characters that are in cities.

Furthermore, the character where it broke is now stuck in the following process:
1a. Tries to take me to Caledon Forest approximately 85% of the time.
2a. 10% it fails without any POI/Vista information, 90% it captures POI and Vista information.
3a. It then teleports me to Caledon Forest for a split second, but immediately starts loading The Grove.
4a. While loading The Grove I receive POI and Vista information (updated), but it ultimately doesn’t load The Grove.

1b. In 15% of the cases it directly starts loading The Grove, without it even acquiring POI and Vista information and of course not loading the map.

Of course, this is all assuming I don’t get the 58 error right in the login UI (around 10% of the cases).

(edited by SoLoSoM.1348)