Guild Wars 2

This thing broke almost a week ago. C’mon Anet, fix it already!

I joined at beta, and now I finally have a good enough crew to push through to Zhaitan, and now you guys pull this one on me. This kind of bug cant wait for a regular update schedule, its a complete show stopper!

Dear Anet,

Bug report is failing, online support does nothing when I hit “log in” so here I am..

My problem:
My mystic pistol went missing, or rather, got replaced by some inferior berserker pistol. I cant have accidentally sold it because equipped items dont show up in selling dialogs and ive had it equipped since getting it.

Please look into it, Ive recently been hacked through no fault of my own (daily spyware scan, antivirus scan, gibberish 9 character password, only one private computer accessing it), and now losing my prized mystic pistol is likely going to make me quit for good. I didn’t get this game to make me feel depressed.

Regards,
- Sven

My account isn’t stolen though, I managed to retrieve it myself before those freaks could devastate my property any further. It is just completely gutted and hollow now. My only level80 character is pretty much trashed, plus and and collectibles, the six superior runes of the mad king I worked so feverishly for, and even my incredible luckydrop berserkersword(nearly equalled legendary) are gone now.

I certainly wont feel comfortable spending real money again unless anet really pulls through and saves the day.. Because I feel so violated… and by the looks of it, left out in the cold, too, since there’s still no account rollback service.

I surely hope not. The software certainly is capable of tremendous combo attacks, even though I don’t plan on using that.

I would find it extremely silly to see anet banning people for using gamergrade peripherals though. For that same reason they could start banning people for using mechanical keyboards or excessive DPI mice, or even 3D (You know how much easier jump puzzles get in 3D? I do.)

Still? A month ago it was apparently going to roll out “pretty soon”.
Whatsup with that, Gaile?

I literally just ordered a Logitech G110 keyboard and G600 mouse.

Does that mean I cant even use these, even when the buttons are just remaps?
Since, as stated, the mouse would likely let me play “better/faster” then some.

Just curious, but what did support do for you other then retrieving the account? Any form of getting back your stuff? They cleaned out all my collectibles, gold, bank, even the guild bank got a piece of it..

My password was unique and odd, I only access GW2 from 1 machine which is heavily guarded with antivirus, antispiware and firewalls. But that didnt stop them from simply logging in without even tripping the IP security or getting a password change email sent to me.

I had all security measures in place, yet I got cleaned out.

This is what happened to me last night. Today my account got gutted..

Has this service been taken into use already? or am I too, proverbially “screwed” on this since my account got hacked yesterday?

My account (or rather 1 character + bank) got cleaned out and had its password changed yesterday with no emails or even logs on site of these events whatsoever. Ive managed to retrieve the account through my old GW1 connection, but all my treasured items and lots of game money, even some things from my guild bank, are gone, easily 15 gold worth, just gone. There’s still a sales history in the TP for my collectibles, but things like a 1049 dam. exotic berserker sword are neigh irreplaceable.

I submitted a ticket [Incident: 121108-001752] but the outcome according to this thread already looks bleak and pointless. If Anet cannot offer a rollback or at least some form of consolidation, I don’t feel I can enjoy playing the game anymore. I had a lot of real money riding on my beloved character (outfits, upgrades, countless transmute stones spent), and its all gone in the blink of an eye.

My password was unique to GW2, reasonably long, and had capitals and numbers, I only log in from one machine which is heavily guarded by anti-virus/spyware. If even all that doesn’t keep my GW2 stuff safe, I don’t want to put money on it anymore…

I was looking forward to the shores event, but now my spirit is utterly crushed.. Please Anet, the game was so much fun and I still haven’t even seen even half of it, cant you restore my faith somehow?