just purchased one of these boxes and found this trying to figure out why i can’t open it. then i see that it’s been a little over 2 weeks and still hasn’t been fixed and i’m extremely disappointed i decided to buy one in the first place. i have boxes that just take up slots in my bank, and so far it seems like you guys aren’t fixing it any time soon. not going to lie, this is pretty crappy. it would be nice if you could let people know what the deal is before they decide to buy these and just waste their time.