Guild Wars 2

jawker.3195:

Seems to be working for me after underclocking as well. GTX295, i7 920, Win7 x64.

I’ve read other people saying underclocking their GPU by 10-20% solved the driver crashing issue.

I’m playing on a laptop and cannot underclock at all (limited by default frequency) so I could not test this myself.

Anyway, I think underclocking should be at most a temporary solution, until Anet or Nvidia get things fixed.

Edit: I was able to try the underclocking method using “Nvidia inspector”, and underclocking by 10% fixed it for me as well. Now, let’s hope this helps Anet people understand where the issue come from, so we can play without downgrading our own machines

AshleySegovia.3948:

Hey guys – I’m not entirely sure why connecting directly to the modem has resolved the issue for some players, but if you’re still getting the black screen issue I am curious if anyone could test this so I can see how many other players are able to resolve this issue in this fashion.

As far as I know, there are at least 2 different “black screen” issues.

One where the user can still open menu by clicking F11 – this one seems to be fixed by connecting directly to the modem.

A different black screen comes from the display driver crash, and seems to affect mostly, but not exclusively, Nvidia users.

I also have this black screen issue caused by the Nvidia display driver crash. Sometimes the screen stays black 1 or 2 seconds before coming back to the games, other times it stays black and I have to alt-tab to get a GW2 error window (“Guild Wars 2 has encountered an unrecoverable graphics driver error and must terminate.”), but this does not generate an error log.

First, here is my specs (I play on a laptop):
i7 -2630QM CPU @ 2.00GHZ
GTX 560m
6GB DDR3
Windows 7 64

GW2 is the first game in which I encountered this black screen / driver crash issue.

Like the OP, I tried various stuff with little to no effect. Multiple clean install of different drivers, anti-aliasing deactivation, full-screen windowed mode, etc.
I have also used MSI Afterburner to monitor my GPU usage and temperature and ruled out an overheating problem

Here is a list of things I noticed however:
- playing in High settings increases the frequency of the black screens (almost unplayable)
- playing in Low settings decreases the frequency of the black screens (already played up to 1 or 2 hours without any driver crash)
- vistas always trigger a driver crash, even multiple crashes resulting in the “unrecoverable error” (by the way, according to MSI Afterburner, my GPU usage drops from ~70% to ~30% during vistas, and then the driver crashes). When I say always, it’s really always. I’m lvl 80 and have not been able to see ONE vista completely without having a black screen or two, or even a crash.
- cutscenes also trigger the driver crashes most of the times, but not always
- when I play on battery mode, the issue disappears (because its the integrated graphics card which is being used and not my GTX560 I guess)