My account had been hacked on aug 30 but I was away for a week so it was reported on the 4th of sept. The responses I seem to get are auto that don’t tend to help that much. I see that other people in the forum have had someone respond to them in person which is why I am posting here in an effort to get a response that can help me a little more. I don’t care about any items/gold I just want the 3 sleepless nights of pre-start work back in the form on my character. My ticket is 120905-000818 and i have updated it to have all the info about what has happened. Is there any chance someone can read it and let me know what I need to do/info I need to supply to get my pre-start/beta account back.
Thanks, Dan