Showing Posts For Spookz.1753:
Also the above sticky states:
’This new thread is intended for you to use to follow up on support issues that have been filed with support but have not been resolved in three days or more. ’
I have now posted in that thread.
(edited by Spookz.1753)
7days….wow support for this games sucks kitten real bad.
Afternoon,
My brother sent a support request in for a password reset, he did this on Wednesday 4th February, Ticket ID 1224782.
Just wandering if 4 days is normal for support requests?
Any idea when he will get a response to his case?
Swag my original post explains that I have an ATI card, it also explains that I get full system lock up, not weird colours, when this happens I have no sound.
OK so just gone to play the game and it has crashed again. As i have not seen any sign that Arena Net actually care i am writing to them for a refund. This game is unplayable and unfit for purpose. Hate to do this as the game(when it works) is awesome, but i’m fed up of crashing.
Thanks for all your help guys but the one thing i don’t get is why i should change my PC setup just for this one game.
I can play every other game just fine, RIFT, Crysis 2, BF3, CS:GO, Saints Row 3rd, Skyrim, its just this one failing.
My machine ONLY fails on this game.
I have run Intel Burn and Prime95 with no errors or issues with overheating. Running Intel Burn on maximum only takes my temps to 53 max.
Once again thanks for all your help but i refuse to change my system for 1 game. Would rather just find something else to play.
Squall Leonhart.2075 – I have tried to change the VCCIO voltage but my BIOS does not allow this, the option is greyed out.
Grim:
Yes this in only with GW2, that is why I had put This is ONLY when GW2 is loaded at the end of my post. Yes other games work fine. I re-installed OS as I hadn’t done so for a while anyway and thought I might aswell.
SolarNova:
My CPU is not OC. Yes Gigabyte boards do have options for OC but there are just options, they are not automatically done.
Zerk:
I am running 4×4GB sticks of Corsair LP Vengeance. All timing and voltage are correct.
Hey All,
I currently have an issue where when I play GW2 my machine completely freezes up, I cannot Ctrl+Alt+Delete and the mouse does not respond either. I have to hard reset my machine to get it working again.
This can happen anytime between just after login and a few hours of game play.
I re-installed Windows yesterday as i thought that might have been the issue but it crashed again today.
My PC spec are below:
Operating System
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 2500K @ 3.30GHz
Sandy Bridge 32nm Technology
RAM
16.0 GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. Z77M-D3H (Intel Core i5-2500K CPU @ 3.30GHz)
Graphics
SMB2230H (1920×1080@60Hz)
ATI Radeon HD 5700 Series (XFX Pine Group)
Hard Drives
466GB Seagate ST95005620AS ATA Device (SATA)
Audio
SB 5.1 VX
I know it is not an overheating issue as I do use a temperature monitor and my temps are cool.
This is ONLY when GW2 is loaded.